Privacy Policy

1Dot Digital is an ecommerce development, design, and growth agency serving businesses across the United States.

Our services include ecommerce development, Shopify development, BigCommerce development, WooCommerce development, Volusion development, UI/UX design, ecommerce SEO, digital marketing, speed optimization, store migration, maintenance and support, AI automation, and related ecommerce services.

The Website is operated by:

Legal Business Name: 1Dot Digital
Email: info@1dotdigital.com
Phone: (321) 667-8782

We may collect information that you provide directly, information collected automatically when you use our Website, and information provided to us as part of a client project.

Information You Provide

Depending on how you interact with us, this may include:

• Name

• Email address

• Phone number

• Company or business name

• Job title

• Website or ecommerce store URL

• Ecommerce platform

• Project requirements

• Business and project information

• Messages and inquiries

• Information submitted through contact or consultation forms

• Information provided during calls, meetings, or email communications

Please do not submit passwords, payment card information, government identification numbers, or other highly sensitive information through our website forms or ordinary email unless we specifically request and provide an appropriate secure method.

Information Collected Automatically

When you access our Website, certain information may be collected automatically, including:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited

• Referring website or page

• Date and time of access

• Website interactions

• Approximate location derived from IP address

The information actually collected depends on the technologies installed and enabled on the Website.

Client Project Information

When you become a client, you may provide information necessary for us to perform the services described in our agreement.

Depending on the project, this may include access to ecommerce platforms, websites, hosting accounts, analytics platforms, advertising accounts, product information, website content, customer or order information, and other business data.

We use client information to provide the contracted services and in accordance with our agreement with the client.

When we work on a client’s ecommerce store, we may have access to information belonging to that client or its customers.

In these circumstances, the client generally determines how its customers’ information is collected, used, and disclosed. We process such information on the client’s behalf and according to our agreement and instructions.

If you purchased products or services from one of our clients, your privacy rights and questions concerning that store should generally be directed to the business operating that store.

We may use personal information to:

• Respond to inquiries and consultation requests

• Communicate with prospective and existing clients

• Understand project requirements

• Prepare proposals and estimates

• Provide ecommerce development and related services

• Maintain and support client projects

• Manage client relationships

• Improve our Website and services

• Monitor Website performance and usage

• Protect our Website, systems, and business

• Detect, investigate, and prevent fraud, abuse, or security incidents

• Comply with applicable legal obligations

• Enforce agreements and protect our legal rights

• Resolve disputes

• Send service-related communications

• Send marketing communications where permitted by applicable law

Our Website may use cookies and similar technologies to operate the Website, remember preferences, understand Website usage, improve performance, and support marketing or advertising activities where applicable.

For additional information about cookies and how they may be managed, please review our Cookie Policy.

We may use analytics technologies to understand how visitors use our Website, including information such as pages viewed, traffic sources, device information, and Website interactions.

We may communicate with you about services, inquiries, consultations, proposals, projects, or other business matters.

Where permitted by applicable law, we may also send marketing communications about our services, ecommerce solutions, resources, or business updates.

You may unsubscribe from marketing emails by using the unsubscribe mechanism included in the communication or by contacting us directly.

We may continue sending non-marketing communications necessary to respond to your request, provide contracted services, or administer our business relationship.